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Senior VP Sales Process Improvement
Job Opportunity at
The McCandlish Group
Posted on Oct 20
he Senior Vice President of Sales Process Improvement will hold a critical, high-visibility leadership role as the driving visionary behind our efforts to build a best-in-class sales organization. Working closely with Sales and Executive leadership, this position will be directly responsible for the identification and development of strategic process, training and process improvements that directly impact the effectiveness, performance, skillset development, retention and revenue generation of our national 400+ person sales organization.
Ownership of optimizing overall sales productivity, sales team training and performance, ensuring sales process consistency, retaining sales staff, and developing high-potential sales leaders.
Drive the development and delivery of training programs, process improvements, resources and tools that will directly impact and improve sales performance and support ongoing performance management activities throughout the sales organization.
Ensure learning and development programs embrace new technologies such as social and mobile capabilities, adaptive learning techniques etc.
Develop quality standards for all sales & sales leadership positions, ensuring consistency of messaging & coaching in collaboration with Sales Leaders.
Define the optimal performance measurements and performance management programs required to ensure sales organization success. Align reporting, training, and incentive programs with these performance management priorities.
Plan, organize and track activities required to support and improve key areas of sales effectiveness, including sales performance management, compensation design, and sales skills.
Collaborate with Sales and Executive leadership to ensure employees are equipped to utilize CRM and other sales enablement tools and reports to drive results.
Demonstrate problem solving and strategic thinking to influence action and system, process/program adoption.
Oversee the optimization and continual improvement of required CRM technology platforms.
Identify new sources of data, technologies, and capabilities to drive and capture greater sales penetration by the sales organization.
Partner with Human Resources and the Talent Acquisition team to design and implement recruiting processes and onboarding training procedures that decrease ramp-up-time for New Hires and increase retention.
Conduct regular Field Assessments to assess training needs and training program effectiveness.
Develop or guide training program content development as needed.
Minimum 10 years of progressive Sales experience in either B to B or B to C.
At least 5 years of experience in managing day-to-day CRM activities, recruiting, hiring, being responsible for sales force effectiveness, sales process improvement, change management, and sales revenue enhancement with a demonstrated ability to improve key sales metrics related finding and closing new prospects.
Demonstrated ability to analyze and diagnose strategic, tactical, personnel, process and technology issues that affect sales performance issues
Digitally savvy and experienced with leveraging technology platforms to increase sales performance
Proficiency with various CRM systems
Bachelor's degree from an accredited college/university preferred, not required
Bachelor’s degree or equivalent experience
Ability to manage budgets
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