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Villasana Executive Recruiting, LLC
Posted on Nov 18
Business Development Officer II
We are a global real estate services company, offering products and services through our direct operations, network of Trusted Providers™ and family of companies. From residential and commercial title insurance and closing and settlement services to specialized offerings for the mortgage industry, we offer the comprehensive service, deep expertise and solutions our customers need for any real estate transaction. We believe in building strong relationships – and these partnerships are the cornerstone of every closing, every transaction and every deal.
The Business Development Officer II sells company products and/or services in assigned area. Continually adds to and modifies a book of business which contributes to producing business for the company and maintains current customer relationships.
Responsibilities include advising clients on the introduction and efficient use of products and services, maximizes profitability on products or services and acts as liaison between sales, other departments and customers on products, services and technology. Works with latitude, consulting leadership on decision of substantial impact. Able to recognize and solve problems of complex nature
Responsibilities include advising clients on the introduction and efficient use of products and services, maximizes profitability on products or services and acts as liaison between sales, other departments and customers on products, services and technology. Works with latitude, consulting leadership on decision of substantial impact. Able to recognize and solve problems of complex nature.
Under general supervision, receiving occasional guidance on complex problems, contacts prospects and explains features and merits of products or services offered, utilizing persuasive sales techniques.
Promote us with sales calls to real estate agents, attorneys and/or lenders; qualify target agents and follow through with the sales plan.
Demonstrates products or services and provides assistance in the best application of products or services.
Quotes prices and answers questions concerning a product or service.
Analyzes and interprets records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations incurred for management.
Retain information on competitor’s current sales tactics, products and market strategies.
Increase profit, revenue and market share by influencing new business across all customer segments.
Communicate best practices and road blocks to management.
Prepare a detailed business development monthly activity report and uses SalesForce exclusively.
Define and achieve personal sales and profit targets consistent with the office sales plan created by sales manager.
Measure progress of personal and professional goals.
Complete time sheets, expense reports and other paperwork required by local office in a timely and efficient manner.
Maintain an updated target list of prospective, qualified customers.
Frequently assess progress in converting from prospective to current customers, and add new prospects accordingly.
Maintain a well-known presence within the local real estate network of customers by attending customer events, hosting profitable events, productively networking and making frequent office/ site visits to prospective and current customers.
Actively cross-sell our products and services
Maintain an excellent level of communication, relationship management and follow-through with prospective and current customers.
Proactively anticipate and solve problems between customers and departments within company.
Promote and exhibit positive interaction between administrative, marketing, escrow, title and customer service departments in the local office.
Actively participate in sales meetings. Provide effective suggestions or comments for improvement when necessary.
Participate in personal and professional development to enhance skills and identified weaknesses.
Comprehensive knowledge of products and services, business plans, customer requirements, and market demands.
Applicable business skills necessary to maximize and improve market share, profitability and operational efficiency.
Ability to travel and visit client/business locations.
Persuasive selling skills sufficient to influence customers and create sales opportunities.
Working knowledge of SalesForce.
Computer skills sufficient to create presentations, manage spreadsheets and create documents.
Excellent customer services skills, including follow up with current and prospective customers answering any and all needs, questions or concerns.
Excellent presentation skills.
Excellent communication skills, both verbal and written.
Completion of an undergraduate degree in an equivalent field or related sales work experience.
Minimum of 5+ years of experience in title industry sales which includes experience in customer service/communication.
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